I TRY TO REGISTER TO SUBMIT A VIDEO AND I GET THE FOLLOWING MESSAGE: "EMAIL ADDRESS ALREADY EXISTS."
This happens when a user is already registered with their email address but tries to register again. Simply enter the system using the Sign In window instead of Register.
I AM ALREADY REGISTERED TO SUBMIT A VIDEO BUT WHEN I TRY TO SIGN IN I GET THE FOLLOWING MESSAGE: "INCORRECT EMAIL OR PASSWORD."
This can happen for three possible reasons:
1. If you do not remember having a password, you may have first logged in using Facebook. In such case, simply click on Sign In with Facebook and use your Facebook account to sign in.
2. If you did not log in using with Facebook, you may have forgotten your password. Simply click on Forgot my password and a new password will be sent to your email address.
3. You may have used a different email address or made a mistake while typing it when first registering to the system (for example, typing email@example.com instead of firstname.lastname@example.org). In such case, contact support and provide your name, and Applicant ID.
I WANT TO DO ON ONLINE AUDITION, BUT HAD TO STOP BEFORE ALL THE QUESTIONS WERE ANSWERED. CAN I CONTINUE LATER?
A: Sure! Simply click on the Continue Later button and the system will save your work. You will be able to return to the system at any time and to complete registration, using the Sign In window. Use your email address and the password you chose, or if you first signed in using your Facebook account, click on Sign In with Facebook to sign in.
If you have submitted on video on our site, you do not have to audition in person.
However, we still encourage people to attend the in-person audition if their schedule allows. It can be helpful for the Producers to meet you in person. If you are planning on attending an open audition, feel free to also send us a video. That way, the Producers can become familiar with your act before we see you.
Due to the large volume of submissions, we are unable to acknowledge receipt of individual videos that were submitted to the show.
Every tape received is reviewed, but ONLY if you have been selected to participate in the show will a Producer call you to schedule your appearance for the next round of the competition.
The Producers enjoy meeting the acts in person. It is sometimes hard to evaluate a performer's personality and stage presence on video. It is also a chance for Producers to talk with the acts and ask questions. However, if you cannot attend one of our open calls, we do urge you to send in a video of your audition.